Patient Care

Outpatient appointment

Appointment Guide

 

According to the “Maximum Come Once” reform requirement from Health Commission of Zhejiang Province, to facilitate patient visits, the hospital provides various forms of real-name appointment services freely.

 

Choice 1: App reservation

Zhejiang Health Navigation (Zhejiang Appointment Registration) APP/Smart Tongde APP:→Download and Register → Log in → Click make an appointment for registration

Zhejiang Health Navigation QR code Smart Tongde QR code 

Alipay: Open Alipay to search for Zhejiang Tongde Hospital → Or open life service account, follow Zhejiang Tongde Hospital → Open and click make an appointment for registration

WeChat: Zhejiang Tongde Hospital Public Number → Micro Service → Make an appointment for registration

Official account QR code

After the appointment interface is opened, select the expert or ordinary doctor → Select time → Confirm the time of visiting, the order number of the appointment → Receive the appointment SMS →Pay for all and get the number by the medical card or medical insurance card, if no card, go to the hospital outpatient registration service window with the ID card (Take the number on self-service machine who has opened 医银通 account ) → Follow the instructions on the list to the corresponding department to see the doctor.

 

Choice 2 Calling reservation

Call 114 or 12580 or 96365 or 116114 → Follow the phone prompts → Check the ID number, contact number, clinic’s name and time or the doctor's name → Get the appointment number →To pay and get the number by the medical card or medical insurance card, if no card, go to the hospital outpatient registration service window with the ID card (Take the number on self-service machine who has opened 医银通 account ) →Go to the corresponding department to see the doctor.

 

Choice 3 Online appointment

Click on the“Registered” section of Zhejiang Online Website (www.zjol.com.cn), or directly enter http://guahao.zjol.com.cn, register and reserve by real name, and get the appointment number → To pay and get the number by medical card or medical insurance card, if no card, go to the hospital outpatient registration service window with the ID card (Take the number on self-service machine who has opened 医银通 account ) → Go to the corresponding department to see the doctor.

Zhejiang Tongde Hospital website → make an appointment for registration

→ Click online registration link to enter the ID number, contact number and other information for registration → Enter the user name and password to log in (log in directly the second time) → Read the appointment notice → Click to make an appointment → Select clinic and doctor → Select the appointment time → Complete the appointment and get the appointment number →To pay and get the number on outpatient building with ID card → Go to the corresponding department.

 

Choice 4 On-site appointment

Self-service appointment

Use the ID card (medical insurance card) to open an account on the self-service machine → Click on “ make an appointment for registration” → Select expert or ordinary doctor → select clinic → Select time → Check and confirm → Get the appointment number →Take the number on self-service machine by medical card or medical insurance card on the day of the visit→ Go to the corresponding department to see the doctor.

Subsequent Visit appointment (Clinic Appointment)

On the day of the patient's visit, confirm that you need to return to the doctor → Visit the doctor's office → Determine the time of the visit, order the appointment number → Print the appointment form → Get the number on manual service window or the self-service machine by appointment form, the medical card or the medical insurance card → Go to the corresponding department to see the doctor.